Conflict is part of the human exerience – it’s baked into our DNA – and lasting solutions require resolving conflict. Here you can read the best information on conflict resolution strategies, hand curated by our experts and trainers in public solutions. People don’t always agree, and resolving those disagreements is key to what we do in public participation. Resolving conflicts takes a lot of “soft skills,” more so than just facts. Data rarely changes someone’s mind. To do that you need humility, respect, authenticity and transparency, qualities that are necessary in dealing with the public for your government, organization, or business. These are the newsworthy articles that we have found contribute to this conversation on conflict resolution. Enjoy, dear reader.
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