Consensus:

Consensus, agreements that people can live with, is typically the goal in finding group solutions. You need to bring differing positions to common interests. Without consensus, projects are frequently roadblocked, conflicts grow, and relationships are broken. Existing conflicts require the need to bring the splitting factions back in to alignment. For your consideration, we have collected our latest perspectives and news that we have found to be useful on the subject of consensus. Please read them all here. And if you don’t agree with us, we’d like to hear about that too – please drop a note, we’ll find consensus.

Consensus

Changing Minds

Civil, open minded conversations feel like relics of days gone by. People are welded to positions, opinions and beliefs in...
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Consensus

I’m Sorry

A sincere, well stated apology is the most important thing to deliver when you’re dealing with someone who has, or...
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Consensus

Minds and Diapers Require Regular Changing

Nobody changes the minds of others; people change their own minds. Nobody talks you into anything – you decide. Consensus...
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Consensus

Urban Public Involvement Works

The most effective public involvement being done these days seems to be in communities where public services are already closer...
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Consensus

Persuasion

My colleagues and I have the privilege of working with lots of smart people and over the years we’ve seen...
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Community Engagement Consensus

Government Doesn’t Operate Like a Business

Because it isn’t a business, it serves a different purpose and the goals just aren’t the same. Government can learn...
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Communication Consensus

Humility

Power and control usually manifest as arrogance and that makes people angry. We use different terms and euphemisms – reducing public anger...
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Communication Consensus

Words Matter. Context Can Matter Even More.

Much has been said, written and accusations made about the use of words. There’s no question that words stir, inspire...
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Consensus

Memorable vs. Not Memorable

One of the outrage factors that we talk about in our two-day course deals with issues and events that people...
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Communication Consensus

Burying The Lead

Most people working in public service come to it with advanced degrees. They’ve usually learned a specific way of presenting...
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Conflict Resolution Consensus

Working in Groups Can Lower Your IQ

Spoiler alert: Although it wasn’t intended to be, I see this next piece of research as a pretty good argument...
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Consensus Trust

What Makes Us Tick – and Ticked Off

Most government public meetings and presentations are based on some official standing in the front of a room and delivering...
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Behavioral Science Consensus

Beware the Trolls; They’re Us

We talk a lot in these emails about understanding and dealing with public conflict and anger but we don’t often...
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Consensus

What is Possible When Consensus is Impossible

Some of our clients’ problems seem hopeless, with consensus among the varying parties feeling inconceivable. But we’ve found, over time, that...
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Community Engagement Conflict Resolution Consensus

The Facilitator Role: Speaking Truth to Power

Power Balance Requires a Facilitator Role The subject of Power is so vast that it’s hard to tackle from any...
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Communication Consensus

What’d She Say?

What people think they’ve heard or read can be very different from what you think you’ve said or written and...
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Community Engagement Consensus

Consensus or Kumbaya

Consensus is, arguably, the true essence of effective democratic public policy. Crafting decisions that most people can live with isn’t...
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Behavioral Science Community Engagement Consensus

We Can’t Keep Meeting Like This

Running better gatherings of people is an exercise in understanding human behavior. Here are the simple basics.
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Community Engagement Consensus

Meeting Facilitation Training: Craft Your Invitation

Meeting facilitation can be a complex art and science when the issues themselves are comparably complex. As we teach in...
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Behavioral Science Consensus

Why You Hate Those People

I really dislike the Bears, Lions and Vikings. People and the groups we belong to don’t like other people and...
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Collaboration Conflict Resolution Consensus

Facilitation skills: Lessons from Hockey

For those of us who love ice hockey, 'tis the season! As a fan of ice hockey and my work,...
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Consensus

Consensus Building: Successful Techniques

As you have perused our website, you have been treated to several blogs about consensus building. What is it? What...
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Consensus

Voting vs. a Consensus Decision-Making Process

The mainstream news media, and politics in general, has had a love affair with the word mandate for the past...
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Collaboration Consensus

Collaborative Problem Solving Basics

How are consensus decisions developed? Consensus becomes possible within groups that are committed to honoring each person’s contribution. The collaborative...
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Consensus

Consensus Decision Making as a Goal

What is consensus decision making? Consensus is one way that groups can make decisions. There are other ways, of course....
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Consensus

What is Consensus Decision Making?

Jails, cemeteries, hospitals, unemployment offices, corner offices, and congress are all filled with people who’ve made bad decisions. But what...
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Consensus

Consensus Decision Making vs. Referendum

I can imagine that many shared my foreboding as the world approached the referendum known as Brexit. Now that we...
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Consensus

The Painful Truth About the Wisdom of Crowds (yeah, right)

It’s been a decade since I read James Surowiecki’s book (The Wisdom of Crowds) about how our collective smarts shapes...
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