Active Listening: A Conflict Resolution Technique for the Brave of Heart
What is active listening? Many years ago when I was a callow public involvement apprentice, I took a course from one of our icons, Jim Creighton, the founding president of The International Association for Public Participation (IAP2), on Active Listening. It was so intimidating on a personal level, ...
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Our partner, Dr. Marty Rozelle, recently wrote an article on dialogue in