2020 was a year for the books, and given the events of the past few weeks in the U.S., it feels like 2021 is already nine months old. But the tone from the top is changing and that’s not a small thing. We’re seeing a remarkable contrast in the temperature of the words being used by various leadership factions competing for our attention and fealty. The winners are to be determined, but the language that we’re hearing clearly conveys their intent. And in the work we do, our words convey our intent whether we know it or not.