CONSENSUS:

Consensus, agreements that people can live with, is typically the goal in finding group solutions. You need to bring differing positions to common interests. Without consensus, projects are frequently roadblocked, conflicts grow, and relationships are broken. Existing conflicts require the need to bring the splitting factions back in to alignment. For your consideration, we have collected our latest perspectives and news that we have found to be useful on the subject of consensus. Please read them all here. And if you don’t agree with us, we’d like to hear about that too – please drop a note, we’ll find consensus.

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Consensus

Talking With People Who Give You The Business

Giving somebody the business is a term from the old Leave it to Beaver TV series. (Wally Cleaver) “Boy, Beaver, wait’ll the guys find out you were hanging around with a girl. They’ll really give you the business.”

Arguing just for the sake of arguing and giving people a hard ...
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Information and News Literacy

Have too many of us lost the ability to think critically? Maybe. One of the toughest challenges that we face is finding and agreeing on common, evidence-based facts. We’ll never agree on the truth until we can do that. Public engagement requires a collective, common understanding of information – thus ...
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Changing Minds

Civil, open minded conversations feel like relics of days gone by. People are welded to positions, opinions and beliefs in ways that are more steadfast and strident than in the past. The work that we all do is typically about pushing beyond just those hard and fast postures to explore ...
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I’m Sorry

A sincere, well stated apology is the most important thing to deliver when you’re dealing with someone who has, or feels like they have been wronged or mistreated. If you’re dealing with someone or some group that has a real grievance, it’s the only way that you’re going ...
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Minds and Diapers Require Regular Changing

Nobody changes the minds of others; people change their own minds. Nobody talks you into anything – you decide. Consensus and compromise are how big things actually get done and that comes about when people are able to collaborate and change their minds to some degree. This requires people with ...
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Urban Public Involvement Works

The most effective public involvement being done these days seems to be in communities where public services are already closer to the people using them. Urban planners are significant users of public engagement and many of them have asked us for some examples that are a little out of the ...
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Persuasion

My colleagues and I have the privilege of working with lots of smart people and over the years we’ve seen inevitable changes supported by new research that shows we’re slowly losing some innate and critically important abilities. Interpersonal communication skills are waning in people who have been focused on pure ...
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Government Doesn’t Operate Like a Business

Because it isn’t a business, it serves a different purpose and the goals just aren’t the same. Government can learn a lot from good companies and C-suite managers, but government isn’t a capitalistic enterprise and it shouldn’t be. Sometimes corporate arrogance oversteps wisdom when executives make the jump to the ...
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Humility

Power and control usually manifest as arrogance and that makes people angry. We use different terms and euphemisms – reducing public anger and outrage, calming the waters, lowering the temperature, building trust – for the same basic goal: getting people to the point of having a reasonable dialogue or debate or interaction ...
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