Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.



Whhaad They Say?!

Thirty plus years ago, I shifted to a mostly public sector career from a reasonably successful one in media, and then advertising and public relations. At the time, I was astonished by government’s ineptitude in conveying information to the citizens that it supposedly worked for. The people that I worked ...
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Use Your Words

If your job requires you to work with the public, at some point you’ll probably get a face to face or Zoom to Zoom audience with those people. They’ll give you their time and attention and you’ll have them in front of you or on camera. You’ll have this one ...
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Telling the Truth Effectively

Whether or not a majority of people ever relearn to discern truth from lies will largely determine what kind of future we leave to the next generations. Helping others recognize and believe right from wrong, real versus propaganda, or truth from bulls*** is a skill that we can learn and ...
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The Stakes Are Always High

The work that you do is important. OK, maybe it’s not as important as our egos sometimes tell us we and our work is, but still, pretty important stuff. The stakes are high in the need to communicate the problems that need to be solved and engaging people in understanding ...
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The History of Fake News

As I’m writing this, I’m watching a television report that Russian state media is labelling video and firsthand reports of civilian slaughter and atrocities in Ukraine as “fake news.” It’s a term that’s gotten a ton of traction since the election of the previous guy here in the U.S., but ...
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Briefs Are Important

For just a brief moment, you might have thought that this “brief” headline was referring to underwear – if that got your attention, mission accomplished. This is actually not about underwear, but it is about the importance of being brief. In this age of hyper communication with everyone vying ...
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