I’ve been binge watching The Tudors on Netflix and, in homage to Anne Boleyn, I realize that these are stressful times for most of us. Whenever I start feeling a little whiny, I think about my doc and nursing friends and relatives working in public health, elder care, and in ER and ICU units, which… read more →
We’re not on the same page. People in the U.S. aren’t even in the same library, it seems. Having or facilitating conversations between people who differ so dramatically in their views feels like an insurmountable task but there are better and worse ways to approach them so consider this. Read More
If you’re fortunate enough to still be working as the economic fallout from the pandemic continues to evolve, you may find yourself in a position of delivering, or advising on how to deliver, less than great news to your peers or the public in coming weeks. If you find yourself in that position, you’ll find… read more →
On top of your real everyday life, your job and priorities have changed in the past few weeks. Although most of the people who read this are typically responsible for public engagement in their organizations, a lot of you also do double duty managing public information, internal communication, public affairs, planning or other disciplines. So,… read more →
An article in the recent issue of Psychology Today addresses how our eyes, gestures and tone put us in synch with each other in ways that online platforms will never duplicate. Like all primates, we’re social creatures and regardless of how effective WebEx, Facetime, Skype, Zoom and the others are – and don’t get me… read more →
I suspect you know someone who doesn’t buy into the COVID-19 issue as that big of a deal or they actually believe that it’s some kind of manufactured hoax. You’ll hear statements like, It’s just like the flu, in fact the flu’s killed more people so far than the coronavirus. It’s just a Boomer disease. As frustrating as it may be, it’s important that… read more →
As the novelty of camping at home slowly evolves into growing agitation and anxiety, we’re all going to have to learn how to better deal with it. Some thoughts. Read More …
As the following story says, just when we most need to connect to people on an interpersonal basis, that’s the last thing we can safely do. Here are some ideas about staying humanly connected while still staying as safe as possible. Read More …
The inconsistent government response and multiple talking heads haven’t done a great job to help any of us find comfort in the facts, issues and risks of COVID-19. Edelman’s special trust barometer lays out what’s worked, what hasn’t and what to do from here. Read More …
Much of the communication around this pandemic has been less than stellar and in some cases it’s been appalling. At any rate, communicating hard, emotionally infested and complex information like what to know and do in the face of a pandemic requires some skill. Here are twelve points worth considering seriously. Read More …