OK, let’s just say really good facilitation. If you’re looking for some tried, true and methodical suggestions for handling groups, we think you’ll find this useful.
Being called an expert in anything always sounds a little blustery, but developing real expertise is always an honorable goal. Expert vs. expertise is probably just a case of toe-may-toe vs. toe-mah-toe, but achieving expertise in anything, including facilitation, requires an effort that looks like this.