On top of your real everyday life, your job and priorities have changed in the past few weeks. Although most of the people who read this are typically responsible for public engagement in their organizations, a lot of you also do double duty managing public information, internal communication, public affairs, planning or other disciplines. So, in addition to keeping up with your external public duties, I suspect you’re dealing with the new normal of communicating and working with far flung co-workers to help keep everyone sane and the trains running on time. Communicating with and managing people in times like these are significantly more important than it was even six weeks ago. Here are 9 (nine) basic rules.

Managing people in or out of our organization is going to be quite different for a while – for you and for them. If you’re going to lead, a little advice from the Harvard Business School can’t hurt.