It took just one more cell phone recorded murder and George Floyd’s death has finally forced the widespread public anger and tough conversations that we’ve needed to, hopefully, make needed change happen. It’s normal for people to want to avoid talking about unpleasant things and controversial issues, but for most of us, that’s simply no longer an option. We’ve been helping people manage tough conflicts and facilitate these kinds of conversations for a long time and we think that you’ll find some useful advice in these nine tips. Read More