In last month’s newsletter, we mentioned that flaws – mistakes – are forgivable, but bad intentions are not. People who work in and with the public sector are usually motivated by the best of intentions; it’s usually why they choose to get into this line of work in the first place. People typically form judgements based on what they believe other’s motivations to be, so your motivations, your good intentions – assuming they’re good intentions – need to be communicated. This will help.