Online or in person, public participation planning is essential to (re)building or maintaining public trust, reaching the people who need to be engaged, learning the issues, finding the doable level of influence, and getting honest, usable input from people. Knowing and following the basics of good public involvement drastically improves your chances of succeeding in this cantankerous world. In the next couple of months you’ll be hearing more about a better, more U.S.-centered next generation and more refined approach that TPC is developing. Stay tuned.