You have one, you know … we all do. The facts, data and information that you need to impart to people make up much of the content of the story that you need to tell, but reciting facts and data alone don’t tell the story. Use that information to tell it; here’s how.
Millennials, who are now assuming the lead in government and other institutions, have the dubious honor of fixing the problems created by the past and current crop of managers. They think and work differently than their predecessors. Leading and motivating start and end with communication and that’s a learned skill. If you’d like to dial your leadership… read more →
Much has been said, written and accusations made about the use of words. There’s no question that words stir, inspire and enflame people to feel and act – history is clear. But it’s not just the choice of words, it’s the context of who says what and how those words are used.
Mark Twain said, “The difference between the almost right word and the right word is really a large matter. ’tis the difference between the lightning bug and the lightning.” If you’re looking for the right words, try these.
We’ve frequently talked about facts versus perceptions in past issues of this newsletter, and how differently people tend to view the same things. As it was once said, “We don’t see things as they are, we see them as we are.” Here are some things you’ll find interesting.
A pretty credible study concludes, in part, Teenage males were more likely than average to be self-centered, but this proportion decreased with age. These 18-year-olds are going to grow up, except some people don’t grow up, and they become senior political statesmen.
One of the outrage factors that we talk about in our two-day course deals with issues and events that people find most memorable. And the things that we find most memorable tend to be the more negative and emotionally sticky events of our lives.
You’re reading this after the midterm elections and, thankfully, after the conclusion of this year’s onslaught of particularly ugly political ads. A lot of those ads claim that their opponents are liars. So, somebody’s obviously not telling the truth. The problem is that we’re (all of us are) terrible at recognizing real liars.
In the craft of successfully engaging people in solving problem or resolving issues, asking for help from those people helps you considerably. Doing this is hard on the egos of CEOs and managers in public service, but it’s great for your projects. Just ask them.
What is Normal? A constantly changing normal is the new normal. When you think about it, you realize that time changes all of us and makes the previously odd or out of place common and more acceptable. Consider fashion, music, or attitudes about right, wrong, fairness or honesty. Change happens, and people and their values… read more →