Public involvement is a practice that’s pretty simple in concept and complex in successful execution – after all, we’re dealing with people. So, when I ran across the following that does a nice job of explaining it, I had to pass it on to you.
The two biggest public challenges that clients and students tell us they face is that (1) they don’t know how to get people involved, except for (2) the ones that do, come to meetings and hearings mad. They’re right, and here’s the empirical evidence.
It’s been mentioned before but it bears repeating: most of the best information that we have about motivating human behavior comes from business – not government. After all, it’s been projected that $558 billion will be spent on advertising in 2018 to convince you to make your teeth whiter, buy a MyPillow® or vote for… read more →
This isn’t about changing engineers (that’s just creepy), it’s about helping technically oriented people understand how and why people resist change. Most of the work that you do ultimately leads to some kind of change that people are required to accept in their lives, and believe it or not, there’s a mathematical formula for that. You… read more →
There’s no way around it, people don’t trust most authorities or organizations with power over their lives. Public trust in institutions has been consistently deteriorating for decades but seemed to fall over the cliff after the more recent U.S. economic crash. Here’s the cold truth.
We got some nice feedback on the ‘story’ stories in the last newsletter, so I thought I’d give you one more that boils down storytelling to six points. And one last point about presentations and storytelling: remember that PowerPoint is a visual aid. Period.
Thank You, Story Lady! The above title references a series of old comedy schticks (Google: Story Lady radio) that ran a long time ago consisting of short, wacky and funny radio vignettes for kids that a group of us once resurrected at a college radio station where I worked – think Fractured Fair Tales if you grew up… read more →
Getting to your point right up front in presentations and written material hit a nerve with people after the last issue, so I think it’s worth exploring from another perspective.
Profound Bull$%#& If you’re still able to watch, listen to, or read about national political news and commentary, you’re being subjected to an ample amount of alternative facts, breathless analysis, and truth that isn’t truth – in other words, welcome to the age of institutionalized, well organized, mainstream BS. Here’s the rub: almost everyone thinks they can spot… read more →
Having actively worked for and now consulting for both corporate and public service organizations, I’ve watched how big institutions can soon start to think in an insular way, which tends to be fatal to their mission and success. Once big government agencies start focusing solely on their own culture and mission, they tend to lose… read more →