The world and working in it will continue to evolve at an astonishing pace with technology growth and artificial intelligence (AI). Oxford economics says that 47% of today’s jobs will be gone in 10 years. And that means that essential skills – empathy, communication, speaking, decision-making and good judgement – will ...
read more →
In spite of what Mom said, I frequently ride in cars with strangers. I travel a lot so I’ve come to rely on and trust Lyft and Uber. Now, normally I’m not a very good passenger – I much prefer to be the one driving. But I’ve become comfortable with ...
read more →
An 11-year-long study in the journal Science corroborated by six independent fact checking organizations found that false news stories spread faster, farther, deeper and more broadly than truthful news. Fake political news is most likely to spread. The problem is that what’s true is often boring or hard to understand, ...
read more →
I really do try to steer clear of the pure politics of public policy issues but it’s impossible to ignore the Valentine’s Day massacre at Marjory Stoneman Douglas High School, the gutsy response of the #NeverAgain surviving students and now the blowback of people demonizing those courageous,articulate kids online and ...
read more →
Digital communication has truly transformed public participation but it’s not an automatic or comprehensive solution to working with the public. It does not solve everything. Thus, it is important to choose your digital tools wisely in order to promote the collaborative process.
When I look at ...
read more →
OK, let’s just say really good facilitation. If you’re looking for some tried, true and methodical suggestions for handling groups, we think you’ll find this useful.
Being called an expert in anything always sounds a little blustery, but developing real expertise is always an honorable goal. Expert vs. expertise...
read more →
Public policy and politics have vastly different objectives, but are now obviously mixed in the minds and perceptions of voters and citizens. Authentic public participation is the path to recovery....
read more →
| Engaging people starts with communicating and connecting and that’s just not easy or intuitive for a lot of people. You might think that it’d be easier to do with people that you know and work with everyday, but even that isn’t necessarily true, so imagine how tough it is for |
What people think they’ve heard or read can be very different from what you think you’ve said or written and that’s where the trouble starts. Here’s a 10-step solution....
read more →
The title above is one of those cute, arrogant bumper sticker quips that people sometimes wish they could say to a difficult person they’re dealing with. Dumbing it down is a term that you hear from a lot of professionals describing the same basic process of reluctantly simplifying something complex ...
read more →
