Conflict Resolution Techniques: What’s a Facilitator to Do?
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Actually the Apollo 13 crew had a PROBLEM as well as a crisis. Have you ever noticed that people tend to define a problem by its solution? “The problem is … we need a stoplight at this intersection!” “The problem is ...
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We’re in the people business. So we like to observe people. Over the past couple of years, I’ve had the incredible experience of watching two small boys learn how to deal with the world and with each other. And it hit me: Yikes – people start out as children! ...
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We at Participation Company spend a lot of time talking about conflict resolution through active listening and training people to resolve conflict using a variety of strategies. This is how the Thomas-Kilmann measurement instrument ...
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