Research and neuroscience is revealing more about the elements of trust, including the idea that we often make decisions about trusting others in as little as 100 milliseconds, and also what we can learn about trust from children. Trust is at the core of engagement and conflict.
Research shows ...
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OK, so this may not be the most politically correct headline for a blog today, but I will stand by it. For over 20 years, before cell phones made the effort moot, Ma Bell and later AT&T used this slogan to get people to call long distance. It turns out ...
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We’ve talked a lot in past newsletters about the nuances of facilitating groups toward conclusions, but we haven’t yet said much about the first order of business – getting people to actually show up. If they’re already mad at you, it’s pretty easy. But, otherwise, just because your little gathering ...
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Consensus is, arguably, the true essence of effective democratic public policy. Crafting decisions that most people can live with isn’t easy or quick, but usually beats simple majority voting when 51% wins and 49% of people become losers. Of course, there are people who see consensus as the naïve and ...
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If you make presentations to people – and who doesn’t – here are 31 things to avoid....
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The United States is in a bad mood. I was talking with a group of smart people recently who agreed that there’s a general sense of malaise these days. I’m not suggesting there isn’t good reason for it, but we’re taking inconsequential things and ourselves pretty seriously these days – ...
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Running better gatherings of people is an exercise in understanding human behavior. Here are the simple basics....
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You probably realize that what comes out of your mouth is often irrelevant in the grand scheme of things. Your non-verbal messages are always being broadcast. And when you are speaking, your paralanguage (No, not parrot language) is a big part of what people are paying attention to....
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Meeting facilitation can be a complex art and science when the issues themselves are comparably complex. As we teach in our meeting facilitation training, learning to do meeting facilitation well requires paying attention to nuances, one of which is getting the right people in the room. The room, of ...
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| If this doesn’t make you want to shotgun a tall boy, nothing will. |
