At the risk of revealing a dirty little blogging secret, the phrase I’ve used as the title of this article has been included in our guiding list of ‘key words’ for quite some time. So, I know there’s at least one of you out there who thinks this is an interesting topic. And I’ve passed… read more →
Citizens Advisory Boards are convened by government agencies to seek advice over time. Members are typically selected from diverse perspectives. As a cross-section of the broader community, they commit to spending time together to develop agreement on the advice they will provide to the sponsoring agency they serve. Documenting the Citizens Advisory Board’s advice is… read more →
We have all been there. Our clients want the latest and greatest online participation tools—not to enhance their programs, but to replace the need to actually get out and meet with stakeholders. The risks with online public engagement are great. Online tools are obviously great at many things: reaching a lot of people, allowing for… read more →
The world has changed. Maybe you like it better now; maybe you don’t. In either case, most people are feeling a bit out of sorts as we observe how things have changed and consider how to recalibrate to interface with the new reality. Of course, it’s not just about how changes occur in the political… read more →
Back in one of my previous lives (working for a Fortune 50 company), most of my job was managing a variety of the inadvertent kinds of problems that negatively affected the business, or the variety of other issues brought on by dumb manager decisions and things that people in the company had done or failed… read more →
Whether you are engaging in basic public communications or crisis management activities, simple facilitation or consensus building on a complex topic, there is one skill that we all need at all times: The ability to listen. If you have watched any of the recent town hall meetings on TV, you will see just how important… read more →
Social facilitation, or the audience effect, is defined as the tendency for people to act differently with an audience than when they’re alone. With social media, people always have an audience. Media and politics are giving us permission to act – online and in person — in ways that we haven’t experienced before. We are,… read more →
Although federal agencies can be reticent to convene advisory committees (in part due to restrictions posed by the Federal Advisory Committee Act), municipal governments routinely employ citizens advisory committees for issues ranging from parks and recreation and solid waste management to business recruitment and retention, libraries, and the arts. Well designed citizens advisory committees can… read more →
As the principal government agency responsible for enforcing federal law around our environmental health – clean air, water and waste – the U.S. Environmental Protection Agency (EPA) has protected and prolonged the lives of people in the United States since late 1970 – and, because of the EPA’s work with global partners, for people around… read more →
Much of our public engagement practice over the decades has been woven into environmental reviews and issues. The recent spate of Executive Orders from the new White House have reminded me of one of my favorite hit oldies, Environmental Justice, or EJ for short. What a great concept – Justice. Who could argue against that?… read more →