Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
If you’re ‘lucky’ enough to deal with public confrontations and tough meetings in your work, you know that managing your own emotions and reactions is one of the challenges of the facilitation profession. I hope you’ll find the following useful....
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Most people working in public service come to it with advanced degrees. They’ve usually learned a specific way of presenting factual information and arguments. That scientific method works great for scoring good grades but not so much for public presentations and documents. Leading with the main point is important. If ...
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Eventually we’re going to have to figure out how to talk to, deal with, and work with people that we don’t agree with or maybe even don’t like very much. That’s going to require (re)developing a skillset that feels like we’re losing. I’m seeing more being written about the need ...
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Good communication and engagement starts with connections and that typically requires conversation. Our focus on tools and electronic media has resulted in our degraded skills in interpersonal communication. It really is a craft and here are 10 rules for getting better at it....
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You might have noticed that listening is one of the 10 rules in the previous Ted Talk, so these next two dig a little deeper.
You’re a bad listener, here’s how to remember what people say.
When listening isn’t enough.
There are reasons why we hate to listen, ...
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This newsletter offers varying ideas and approaches for engaging and communicating better with the public, including presentations, words, (re)building trust, opposition, better meetings, conflict resolution and all the related subjects. But the real core of our (TPC’s) consulting and training practice is building and nurturing dialogue among people. Sometimes there’s ...
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The “Curse of Knowledge” suggests that experts in almost any field find it difficult to communicate and connect with people who aren’t also expert or at least extremely knowledgeable. We help our clients bridge that communication gap, so I thought you’d appreciate this take on the subject....
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Developing and nurturing dialogue has to start with communication and connecting. And that requires curiosity, empathy, finding core values, consistency and practice – lots of practice.
I think Alexander Graham Bell started us down this long, dark road of lousy communication. We have to blame somebody and he seems ...
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