Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
Public speaking (glossophobia) is a source of high anxiety for most people – it’s our biggest social fear. So, when people are thrown into scary situations, they’ll typically hide in their more comfortable ‘expert’ zone and end up sounding like a robot reciting technical data. That, of course, sounds incomprehensible ...
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The ‘Outrage’ course that we teach explains attributes that cause people to be more or less angry, fearful or trusting of you and your organization. One is whether or not people deal with individuals or institutions that actually respond to them. If you’ve tried lately to find a real human ...
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An 11-year-long study in the journal Science corroborated by six independent fact checking organizations found that false news stories spread faster, farther, deeper and more broadly than truthful news. Fake political news is most likely to spread. The problem is that what’s true is often boring or hard to understand, ...
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| Engaging people starts with communicating and connecting and that’s just not easy or intuitive for a lot of people. You might think that it’d be easier to do with people that you know and work with everyday, but even that isn’t necessarily true, so imagine how tough it is for |
What people think they’ve heard or read can be very different from what you think you’ve said or written and that’s where the trouble starts. Here’s a 10-step solution....
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If you make presentations to people – and who doesn’t – here are 31 things to avoid....
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The United States is in a bad mood. I was talking with a group of smart people recently who agreed that there’s a general sense of malaise these days. I’m not suggesting there isn’t good reason for it, but we’re taking inconsequential things and ourselves pretty seriously these days – ...
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You probably realize that what comes out of your mouth is often irrelevant in the grand scheme of things. Your non-verbal messages are always being broadcast. And when you are speaking, your paralanguage (No, not parrot language) is a big part of what people are paying attention to....
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| If this doesn’t make you want to shotgun a tall boy, nothing will. |
You either already are, or will be, dealing with true-blue narcissists, those folks who are … shall we say … unnaturally fond of themselves. Here are some thoughts for you....
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