Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
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Getting to your point right up front in presentations and written material hit a nerve with people after the last issue, so I think it’s worth exploring from another perspective.... read more →
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Sometimes it’s easy to get lost in the details and nuance of what we do for a living, so once in a while it’s good to take a breath and remind ourselves of the bigger picture of how good, effective meetings need to happen.... read more →
If you’re ‘lucky’ enough to deal with public confrontations and tough meetings in your work, you know that managing your own emotions and reactions is one of the challenges of the facilitation profession. I hope you’ll find the following useful.... read more →
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Most people working in public service come to it with advanced degrees. They’ve usually learned a specific way of presenting factual information and arguments. That scientific method works great for scoring good grades but not so much for public presentations and documents. Leading with the main point is important. If ... read more →
Eventually we’re going to have to figure out how to talk to, deal with, and work with people that we don’t agree with or maybe even don’t like very much. That’s going to require (re)developing a skillset that feels like we’re losing. I’m seeing more being written about the need ... read more →
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