(re)Building Public Trust, Dealing with Community Outrage
November 20 @ 9:00 am - November 21 @ 4:30 pm MST
$975(re)Building Public Trust, Dealing with Opposition and Community Outrage
IN-PERSON, 2-day training event November 20-21, 2024 9:00 AM - 4:30 PM
Hosted by IAP2 USA Intermountain Chapter in Salt Lake City, UT 
Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, and money, and destroyed credibility.
This class builds on proven, recognized global best practices in public participation and consensus building as well as the most current research from the best experts in outrage and risk communication. It helps managers and staff design and manage authentic public involvement in decision-making and public policy, even when citizens are angry. This is a hands-on, customized, dynamic 2-day in person mix of interactive, large group discussions, videotape, small group problem solving with timely, real-world scenarios and exercises that will give you the understanding, tools and confidence to manage the toughest public issues that you’re facing.
2-Day In-Person Course: $975
TRAINER: JOHN GODEC
JOHN GODEC, CPF, MCP3 is an expert in tough, contentious public communication and public engagement issues. He has been an IAF Certified™ Professional Facilitator, a developer and original master trainer for both the global International Association for Public Participation (IAP2) for both the ‘Foundations of Public Participation’ and ‘Strategies for Dealing with Opposition and Outrage’ courses.
John is one of the first three people ever designated as a Master Certified Public Participation Professional (MCP3). He has trained thousands of students, facilitated thousands of meetings and workshops, and managed hundreds of complex public communication strategies for frequently controversial projects in the U.S., Canada, Mexico, Europe, Africa, Australasia and the Middle East. He helped design a risk communication protocol for the National Governor’s Association (NGA) and developed an online risk communication training for the Centers for Disease Control and Prevention (CDC). John is an adjunct professor at the Indiana University School of Public and Environmental Affairs (SPEA), and has lectured at Arizona State University, the Universities of Texas, Arizona and Denver, and the Queensland University of Technology in Brisbane. He is the past Communications Director of the Arizona Department of Environmental Quality and the former Director of Issues and Crisis Management for Motorola Corporation.