The Participation Blog

The Cost of Zoom

“You’re on mute” may be the most used phrase of the times. We’ve spent nearly two years working with each other by way of Teams, Zoom, GoToMeeting, WebEx, Google Meet, Skype, or some other video conferencing/meeting platform. And it turns out a lot of people have learned to like it – a lot. Now that we’re moving back into some kind of different normalcy, it seems clear that most public and even interoffice events will consist of some kind of hybrid live/online gatherings. Each has clear benefits, and each has its costs. (This story also has a link to the research abstract in case you’re feeling extra wonky today.)