The American Rescue Plan (ARP) that passed in March in the U.S. is designed to be a game changer for reducing the national poverty rate, improving healthcare and bringing broadband access to people who don’t have it but need it badly. But like most government initiatives, the plan’s complex and ...
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In our coaching classes, we frequently talk about dealing with highly agitated, angry people and their aggressive behavior in public meetings and other settings. One of the strategies we employ helps facilitators and clients make sure that they do everything possible to preserve their relationships with those people. Anger escalates ...
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The past couple of years have generally sucked for most people. For a majority of us, it’s been a lousy period in our lives and for some of us, it’s been truly horrible and particularly difficult. But you know what, by way of the fact that I’m writing this and ...
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Anyone doing this work for any length of time has horror stories and I’ll bet that most of them center on bad, traditional town hall style public meetings. You know, the ones that give you night sweats for weeks after. These are often the worst possible way to try to ...
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If you’ve taken the IAP2 Foundations course from us, you’ve heard us say (until you’re maybe tired of hearing us say it) that effective, authentic public participation is about making better, sustainable, powerful decisions. Public involvement isn’t just a nice, feel-good thing to do to placate the unruly masses; it’s ...
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Public participation is grounded in the premise that people who are affected by a decision have a right to have something to say about that decision. I’ve generally presumed that we, in America, shared a fundamental belief that the public’s interest is the foundation of a functioning democracy. And that ...
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Most of what’s written and discussed about public participation these days emphasizes online engagement and that’s understandable. It’s still new enough, organizations are able to reach an exponentially larger audience, and users’ comfort level and convenience continues to grow. But the rules aren’t really any different than they’ve always been; ...
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Sitting around knitting toaster covers the other night, I was thinking about what Fiona Hill and Newsweek magazine both are calling America’s Cold Civil War. The overall lack of empathy on display is beyond anything we’ve seen. It’s more than apparent that those of us who see other people as ...
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We’ve said this before but it bears repeating: many of the pieces that we include in this newsletter are written from and for the perspective of profit making businesses. Companies usually need to worry about their credibility, profitability and competitive advantage. Government? Not so much. But given the continuing decline ...
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By most credible measurements, government continues its downward spiral as the least trusted of institutions by most people. But public servants might take heart in the fact that media (news) isn’t far behind in its loss of credibility. The partisan divide – meaning who on the political spectrum does or ...
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