I know I talk too much. We all talk too much. We’re in a period of time where everybody has an electronic bullhorn in their hands all the time. Everybody’s talking and damn few people are actually listening. So, we talk about active listening here quite a bit; a necessary ...
read more →
In the 1950s, thousands of people died annually and tens of thousands were paralyzed by polio. People celebrated and embraced the science that developed the vaccine that quickly eradicated that disease in the U.S. But COVID-19 has produced an entirely different public reaction and health policy experts are wrestling with ...
read more →
The pushback usually heard about public participation tends to focus on how long it takes, and that criticism is often justified. Doing a lot of work under the National Environmental Policy Act (NEPA) over the years, we’ve seen project studies migrate from months-long affairs to years-long marathons with budgets and ...
read more →
The pushback usually heard about public participation tends to focus on how long it takes, and that criticism is often justified. Doing a lot of work under the National Environmental Policy Act (NEPA) over the years, we’ve seen project studies migrate from months-long affairs to years-long marathons with budgets and ...
read more →
Relationships are the key to the work we do; it’s the not-so-secret sauce that makes engagement successful and leads to successful projects and lasting, smart outcomes. Relationships require connection and that connection is the responsibility of everyone involved in your project, including those who think they’re just there to make ...
read more →
It’s funny because for a minute there the pandemic felt like it was waning and it was starting to look like we might be sliding back into being able to get together with people face to face, and meetings were getting back to the way they used to be. Wrong. ...
read more →
For more than three decades, we’ve talked about how critical trust and credibility is, especially in the public sector. And for more than three decades, that conversation has often been met with a lot of yawning and disinterest. Public sector manager/clients figured it wasn’t as if their school board or ...
read more →
Facing, understanding and owning up to failures and deficiencies in public involvement is required if we’re ever going to make things better. PRing drive-by engagement or just sprinkling a little fake public participation fairy dust on questionable projects that benefit powerful people and roll over the powerless isn’t moral or ...
read more →
I’m starting to think that much of what we need to know about resolving conflict with people we could have learned from our kids if we’d paid closer attention. Kids rarely take no for an answer. The usual kid response to being told no is most often, ‘‘why?!’’ That usually ...
read more →
Giving somebody the business is a term from the old Leave it to Beaver TV series. (Wally Cleaver) “Boy, Beaver, wait’ll the guys find out you were hanging around with a girl. They’ll really give you the business.”
Arguing just for the sake of arguing and giving people a hard ...
read more →
