We’ve frequently talked about facts versus perceptions in past issues of this newsletter, and how differently people tend to view the same things. As it was once said, “We don’t see things as they are, we see them as we are.” Here are some things you’ll find interesting....
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Mark Twain said, “The difference between the almost right word and the right word is really a large matter. ’tis the difference between the lightning bug and the lightning.” If you’re looking for the right words, try these....
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There’s no way around it, people don’t trust most authorities or organizations with power over their lives. Public trust in institutions has been consistently deteriorating for decades but seemed to fall over the cliff after the more recent U.S. economic crash. Here’s the cold truth....
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This isn’t about changing engineers (that’s just creepy), it’s about helping technically oriented people understand how and why people resist change. Most of the work that you do ultimately leads to some kind of change that people are required to accept in their lives, and believe it or not, there’s ...
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The two biggest public challenges that clients and students tell us they face is that (1) they don’t know how to get people involved, except for (2) the ones that do, come to meetings and hearings mad. They’re right, and here’s the empirical evidence....
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| Public involvement is a practice that’s pretty simple in concept and complex in successful execution – after all, we’re dealing with people. So, when I ran across the following that does a nice job of explaining it, I had to pass it on to you. |
Sometimes it’s easy to get lost in the details and nuance of what we do for a living, so once in a while it’s good to take a breath and remind ourselves of the bigger picture of how good, effective meetings need to happen....
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