CONSENSUS:

Consensus, agreements that people can live with, is typically the goal in finding group solutions. You need to bring differing positions to common interests. Without consensus, projects are frequently roadblocked, conflicts grow, and relationships are broken. Existing conflicts require the need to bring the splitting factions back in to alignment. For your consideration, we have collected our latest perspectives and news that we have found to be useful on the subject of consensus. Please read them all here. And if you don’t agree with us, we’d like to hear about that too – please drop a note, we’ll find consensus.

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Consensus

Urban Public Involvement Works

The most effective public involvement being done these days seems to be in communities where public services are already closer to the people using them. Urban planners are significant users of public engagement and many of them have asked us for some examples that are a little out of the ...
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Persuasion

My colleagues and I have the privilege of working with lots of smart people and over the years we’ve seen inevitable changes supported by new research that shows we’re slowly losing some innate and critically important abilities. Interpersonal communication skills are waning in people who have been focused on pure ...
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Humility

Power and control usually manifest as arrogance and that makes people angry. We use different terms and euphemisms – reducing public anger and outrage, calming the waters, lowering the temperature, building trust – for the same basic goal: getting people to the point of having a reasonable dialogue or debate or interaction ...
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Burying The Lead

Most people working in public service come to it with advanced degrees. They’ve usually learned a specific way of presenting factual information and arguments. That scientific method works great for scoring good grades but not so much for public presentations and documents. Leading with the main point is important. If ...
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