Trust is the foundation of any personal or professional relationship. Trust in government, major institutions, big business, non-government organizations and the media has been consistently eroding for years. But trust is imperative for resolving conflict and building consensus. Here you can find our viewpoints, musings, and curated content about this critically important topic of (re)building trust, particularly as it relates to trust in government and institutions. Topics range from why people don’t trust to how we can help to rebuild trust. These handpicked articles seek to educate and illuminate. We look forward to hearing what you think.
We talk about (re)building trust in government a lot in this newsletter and it will be interesting to watch the long-term reputation ramifications of the partial government shutdown – still underway, as of this writing. Public trust in government continues to erode and increasingly permeates down into state and local ...
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You’re reading this after the midterm elections and, thankfully, after the conclusion of this year’s onslaught of particularly ugly political ads. A lot of those ads claim that their opponents are liars. So, somebody’s obviously not telling the truth. The problem is that we’re (all of us are) terrible at ...
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There’s no way around it, people don’t trust most authorities or organizations with power over their lives. Public trust in institutions has been consistently deteriorating for decades but seemed to fall over the cliff after the more recent U.S. economic crash. Here’s the cold truth....
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Even if you don’t feel this way yourself, the evidence is pretty clear that we’re generally in a lousy mood in this country. The result is a lack of overall civic trust that shows in the numbers; like only 41 percent of people trusting organized religion – and that’s even ...
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Having actively worked for and now consulting for both corporate and public service organizations, I’ve watched how big institutions can soon start to think in an insular way, which tends to be fatal to their mission and success. Once big government agencies start focusing solely on their own culture and ...
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There’s an old lawyer axiom that says, If you don’t have the law, argue the facts. If you don’t have the facts argue the law. If you don’t have the law or the facts, just argue. You’ve probably noticed that truth and facts are having a tough time these days. ...
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Warren Buffet said, “Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices.” The components of trust are important to recognize: think authenticity, rigorous logic and empathy.
Most of us don’t trust social media, but most of us still ...
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Developing and nurturing dialogue has to start with communication and connecting. And that requires curiosity, empathy, finding core values, consistency and practice – lots of practice.
I think Alexander Graham Bell started us down this long, dark road of lousy communication. We have to blame somebody and he seems ...
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