And by you I mean we – we’re all human, different, and irrational sometimes. And most of the time we have to operate in a (alleged) rational, objective, fact-based world. The world of our humanness and the world of reason frequently clash, which can make it tough to work with people. It is imperative to understand the nuances and yourself. Here are some things to keep in mind.
Managers in a public or private sector setting get some of their best practice in dealing with the emotions and motivations of their team members. The points in the following piece also apply to project managers dealing with the public and other stakeholders.
Bad Language Alert: If you are offended by earthy words, don’t click on the following. But I felt this PG-17 post from a Stanford psychologist to be valuable for those of us who sometimes find ourselves dealing with real jerks.