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Mark Twain said, “The difference between the almost right word and the right word is really a large matter. ’tis the difference between the lightning bug and the lightning.” If you’re looking for the right words, try these....
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We’ve frequently talked about facts versus perceptions in past issues of this newsletter, and how differently people tend to view the same things. As it was once said, “We don’t see things as they are, we see them as we are.” Here are some things you’ll find interesting....
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A pretty credible study concludes, in part, Teenage males were more likely than average to be self-centered, but this proportion decreased with age. These 18-year-olds are going to grow up, except some people don’t grow up, and they become senior political statesmen....
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One of the outrage factors that we talk about in our two-day course deals with issues and events that people find most memorable. And the things that we find most memorable tend to be the more negative and emotionally sticky events of our lives....
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You’re reading this after the midterm elections and, thankfully, after the conclusion of this year’s onslaught of particularly ugly political ads. A lot of those ads claim that their opponents are liars. So, somebody’s obviously not telling the truth. The problem is that we’re (all of us are) terrible at ...
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In the craft of successfully engaging people in solving problem or resolving issues, asking for help from those people helps you considerably. Doing this is hard on the egos of CEOs and managers in public service, but it’s great for your projects. Just ask them....
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| Public involvement is a practice that’s pretty simple in concept and complex in successful execution – after all, we’re dealing with people. So, when I ran across the following that does a nice job of explaining it, I had to pass it on to you. |
The two biggest public challenges that clients and students tell us they face is that (1) they don’t know how to get people involved, except for (2) the ones that do, come to meetings and hearings mad. They’re right, and here’s the empirical evidence....
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