Public involvement is a practice that’s pretty simple in concept and complex in successful execution – after all, we’re dealing with people. So, when I ran across the following that does a nice job of explaining it, I had to pass it on to you.
Sometimes it’s easy to get lost in the details and nuance of what we do for a living, so once in a while it’s good to take a breath and remind ourselves of the bigger picture of how good, effective meetings need to happen.
Having actively worked for and now consulting for both corporate and public service organizations, I’ve watched how big institutions can soon start to think in an insular way, which tends to be fatal to their mission and success. Once big government agencies start focusing solely on their own culture and mission, they tend to lose… read more →
Profound Bull$%#& If you’re still able to watch, listen to, or read about national political news and commentary, you’re being subjected to an ample amount of alternative facts, breathless analysis, and truth that isn’t truth – in other words, welcome to the age of institutionalized, well organized, mainstream BS. Here’s the rub: almost everyone thinks they can spot… read more →
Getting to your point right up front in presentations and written material hit a nerve with people after the last issue, so I think it’s worth exploring from another perspective.
Thank You, Story Lady! The above title references a series of old comedy schticks (Google: Story Lady radio) that ran a long time ago consisting of short, wacky and funny radio vignettes for kids that a group of us once resurrected at a college radio station where I worked – think Fractured Fair Tales if you grew up… read more →
Even if you don’t feel this way yourself, the evidence is pretty clear that we’re generally in a lousy mood in this country. The result is a lack of overall civic trust that shows in the numbers; like only 41 percent of people trusting organized religion – and that’s even before the most recent news… read more →
If you’re ‘lucky’ enough to deal with public confrontations and tough meetings in your work, you know that managing your own emotions and reactions is one of the challenges of the facilitation profession. I hope you’ll find the following useful.
Empathy is a big part of our craft and we talk about it in many of the courses that we teach. There’s a misperception, however, that people with lots of empathy can somehow magically read other people’s minds, when the fact is we can’t. Understanding other people requires a connection and an eventual relationship of… read more →
Most people working in public service come to it with advanced degrees. They’ve usually learned a specific way of presenting factual information and arguments. That scientific method works great for scoring good grades but not so much for public presentations and documents. Leading with the main point is important. If you don’t believe me, maybe you’ll… read more →