A pretty credible study concludes, in part, Teenage males were more likely than average to be self-centered, but this proportion decreased with age. These 18-year-olds are going to grow up, except some people don’t grow up, and they become senior political statesmen.
We’ve frequently talked about facts versus perceptions in past issues of this newsletter, and how differently people tend to view the same things. As it was once said, “We don’t see things as they are, we see them as we are.” Here are some things you’ll find interesting.
Mark Twain said, “The difference between the almost right word and the right word is really a large matter. ’tis the difference between the lightning bug and the lightning.” If you’re looking for the right words, try these.
Much has been said, written and accusations made about the use of words. There’s no question that words stir, inspire and enflame people to feel and act – history is clear. But it’s not just the choice of words, it’s the context of who says what and how those words are used.
What is Normal? A constantly changing normal is the new normal. When you think about it, you realize that time changes all of us and makes the previously odd or out of place common and more acceptable. Consider fashion, music, or attitudes about right, wrong, fairness or honesty. Change happens, and people and their values… read more →
We got some nice feedback on the ‘story’ stories in the last newsletter, so I thought I’d give you one more that boils down storytelling to six points. And one last point about presentations and storytelling: remember that PowerPoint is a visual aid. Period.
There’s no way around it, people don’t trust most authorities or organizations with power over their lives. Public trust in institutions has been consistently deteriorating for decades but seemed to fall over the cliff after the more recent U.S. economic crash. Here’s the cold truth.
This isn’t about changing engineers (that’s just creepy), it’s about helping technically oriented people understand how and why people resist change. Most of the work that you do ultimately leads to some kind of change that people are required to accept in their lives, and believe it or not, there’s a mathematical formula for that. You… read more →
It’s been mentioned before but it bears repeating: most of the best information that we have about motivating human behavior comes from business – not government. After all, it’s been projected that $558 billion will be spent on advertising in 2018 to convince you to make your teeth whiter, buy a MyPillow® or vote for… read more →
The two biggest public challenges that clients and students tell us they face is that (1) they don’t know how to get people involved, except for (2) the ones that do, come to meetings and hearings mad. They’re right, and here’s the empirical evidence.