Our Digital Challenge
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Good communication and engagement starts with connections and that typically requires conversation. Our focus on tools and electronic media has resulted in our degraded skills in interpersonal communication. It really is a craft and here are 10 rules for getting better at it....
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You might have noticed that listening is one of the 10 rules in the previous Ted Talk, so these next two dig a little deeper.
You’re a bad listener, here’s how to remember what people say.
When listening isn’t enough.
There are reasons why we hate to listen, ...
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The Participation Company recently had the honor to be involved in workshop facilitation and share their risk communication training with the Los Angeles District of the U.S. Army Corps of Engineers and their local agencies responsible for levee operations and maintenance.
As excerpted from the ...
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A lack of communication by the U.S. Bureau of Land Management (BLM) appears to have been a key factor in U.S. District Judge Gloria Navarro’s decision to dismiss charges filed by the federal government against Cliven Bundy earlier this year. A clearly ...
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John Godec was asked to give a facilitation skill training to the IAP2 via webinar. As this training was for a sold out group of members, we thought that you would enjoy having this training for yourself.
This is part 3 in the series. If you missed the earlier two ...
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This newsletter offers varying ideas and approaches for engaging and communicating better with the public, including presentations, words, (re)building trust, opposition, better meetings, conflict resolution and all the related subjects. But the real core of our (TPC’s) consulting and training practice is building and nurturing dialogue among people. Sometimes there’s ...
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We talk a lot in these emails about understanding and dealing with public conflict and anger but we don’t often get into the subject of online bullies and trolls. Fact is, humans are naturally wired to cooperate, but online anonymity is a game changer – trolls have nothing to lose ...
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The “Curse of Knowledge” suggests that experts in almost any field find it difficult to communicate and connect with people who aren’t also expert or at least extremely knowledgeable. We help our clients bridge that communication gap, so I thought you’d appreciate this take on the subject....
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Developing and nurturing dialogue has to start with communication and connecting. And that requires curiosity, empathy, finding core values, consistency and practice – lots of practice.
I think Alexander Graham Bell started us down this long, dark road of lousy communication. We have to blame somebody and he seems ...
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