Of all of the conflict resolution activities that we have at our disposal – and there are a lot of them – this one is probably the granddaddy of them all.
Do you feel like I do – not only don’t people listen, but most don’t know how to listen? ...
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Jails, cemeteries, hospitals, unemployment offices, corner offices, and congress are all filled with people who’ve made bad decisions. But what exactly is what is consensus decision making?...
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There are many conflict resolution techniques that can be used in a variety of circumstances. A prior blog post discussed conflict resolution activities that we’re going to expand on a bit here....
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I can imagine that many shared my foreboding as the world approached the referendum known as Brexit. Now that we are hearing about and beginning to experience some of the fallout from this vote, many of the “Leave” voters are beginning to wonder if they have done the right ...
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I can imagine that many shared my foreboding as the world approached the referendum known as Brexit. Now that we are hearing about and beginning to experience some of the fallout from this vote, many of the “Leave” voters are beginning to wonder if they have done the right ...
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“Houston, we have a crisis.” –Crew of Apollo 13
Actually the Apollo 13 crew had a PROBLEM as well as a crisis. Have you ever noticed that people tend to define a problem by its solution? “The problem is … we need a stoplight at this intersection!” “The problem is ...
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We’re in the people business. So we like to observe people. Over the past couple of years, I’ve had the incredible experience of watching two small boys learn how to deal with the world and with each other. And it hit me: Yikes – people start out as children! ...
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People deal with conflict in a variety of ways, therefore you need different conflict resolution strategies.
We at Participation Company spend a lot of time talking about conflict resolution through active listening and training people to resolve conflict using a variety of strategies. This is how the Thomas-Kilmann measurement instrument ...
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It’s been a decade since I read James Surowiecki’s book (The Wisdom of Crowds) about how our collective smarts shapes good decisions through consensus. In theory, I’m a big believer. And then along came the consensus decision that Donald Trump is the best Republican candidate available....
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It’s understandable for people to want to find those big, hairy conflict resolution skills or ideas that will instantly fix the problem that they’re having on their public project....
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