Facilitation skills: Lessons from Hockey
For those of us who love ice hockey, ’tis the season! As a fan of ice hockey and my work, it struck me that a hockey match is kind of like a public meeting that, if facilitated properly, can end up being a satisfying experience for most. Like many public ...
read more →

The guy running the project was honest; brutally honest in fact. He said he’d done his time in the military, took his degree, his rank and his time in and hooked on with a federal agency that he barely knew existed before he joined it. He was interested in getting ...
These are challenging times for us public participation practitioners. Our life’s work is conflict management and dispute resolution, plus adjusting to the various conflict resolution styles. To support this, we’ve built some nice, neat boxes that contain tools for working with people in most of the ‘real world’ situations encountered ...
Digital communication has truly transformed public participation, from risk communication to
The Town Hall Meeting format will need to be thrown on the scrap heap for the next four years. It’s deadly if you’re trying to control the message and this President and this congress clearly need to control their messages. In their defense, controlling messages and the public narrative is ...
There are many terms for a community advisory board. These boards can be called citizens’ working committees, public reference groups, stakeholder task forces, whatever. They go by many names – but what are they, and why are they used?
Election winners frequently tout their success as a mandate to do as they choose, suggesting that they have been ordained to represent and act on overwhelming public opinion. This is generally the argument regardless of the winning party and it’s generally wrong.
What if you were in a coma for six years and woke up to the social media apocalypse of 2016? Ask blogger Hossein Derakhshan. He was jailed from 2008 to 2014 in Tehran for his online activism about Iran. In his November article for MIT Technology review, he writes: