Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
Welcome to the new Age of Unreason. When my opinions trump your facts, when any news that might be contrary to my existing beliefs must be fake, and the only information that I trust comes from sources and people who tell me what I want to hear – you have ...
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Communication and engagement is at the core of successfully driving change in any organization or business, and with any kind of issue or project that requires public support. Human nature means that people will almost always opt for the status quo rather than any kind of change because change is ...
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That classic and often misquoted quote from Sally Fields’ Academy Award acceptance speech speaks to one of Robert Cialdini’s principles from his groundbreaking book, Influence. The idea being that communication that truly influences people resides in seven factors – one of which is the fact that we respond well ...
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Way, waaay back in the olden days (like almost 20 years ago) when you wanted to communicate with somebody, you could actually pick up a phone, call them, and they, in turn … would actually answer it, and talk to you. No – really! But, that ship has sailed, and ...
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Time flies. It’s hard to believe that it was 33 years ago – just last month – that STS-51-L, the Space Shuttle Challenger, exploded 73 seconds after launch, taking the lives of seven astronauts, including Christa McAuliffe, a high school teacher from New Hampshire. Much has been written, documented, re-enacted ...
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It’s a tough work environment for people in a lot of organizations these days with forced changes, shutdowns and shifting priorities. People are on edge, and understandably so. Keeping things moving internally usually falls on the shoulders of communicators and group leaders, so I thought you might be able to ...
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Active listening is a big but often disregarded part of real communication and public engagement, but sometimes it’s easy to forget the true core of why it’s so important. People who believe that they’re actually being heard feel like the listener cares about them and what they have to say. ...
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Power and control usually manifest as arrogance and that makes people angry. We use different terms and euphemisms – reducing public anger and outrage, calming the waters, lowering the temperature, building trust – for the same basic goal: getting people to the point of having a reasonable dialogue or debate or interaction ...
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A course that I teach at Indiana University is, in part, taught online. Most of it is face to face but student demand, time constraints, and the times require some of it to be virtual, which is pretty incongruous when the subject matter is, essentially, interpersonal communication – don’t get ...
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