Zoom and any of the several other video conferencing platforms that we’re all are using these days has saved our bacon in the past year. I can’t imagine what life might have been like without these platforms. But, as we (in The Participation Company) can attest, Zoom fatigue is really ...
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Giving the governed access to their government is a critical part of authentic, effective public involvement. But engagement can’t be just a zero-sum numbers game. It’s about bringing people in to learn, weigh, consider, discuss and really contribute to the best decisions for everyone’s collective interests. Online and video engagement ...
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Albert Einstein said, “The measure of intelligence is the ability to change.” Pretty smart idea – I’m surprised that guy didn’t make more of himself. Changing opinions and positions is so hard for most people because opinions become part of our identity – they’re who we are. So getting people ...
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Criticizing, debating and railing at the government has been a favorite hobby of people the world over since government was invented. Now, in some times and places this might result in losing your actual, personal head, but thankfully we’re not there yet – as of today. As public trust in ...
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Regardless of the purpose or size of any meeting that you’re managing, there are a few things that need to happen right away – like now. First, people have to feel comfortable and welcome and you need to make sure that happens. Second, people need to know why they’re there; ...
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A common pushback we hear against doing effective public participation is that it just takes too long. Organizations hate the idea of letting the public, especially their critics, slow their plans and the process down. If people would just leave us alone, things would go so much better and when ...
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The events of January 6th scared a lot of us – it should have scared every one of us. In this unbalanced time, we need to remember that democracy is based on balance and equilibrium and the secret sauce is the involvement of its citizens. You’ll find this, along ...
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I’ve said before that the COVID-19 pandemic has been the biggest and most consequential risk communication failure of our time. Assessing relative risk is something that most of us do almost every day – can I make this left turn in time, do I buy the cheaper or the organic ...
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2020 was a year for the books, and given the events of the past few weeks in the U.S., it feels like 2021 is already nine months old. But the tone from the top is changing and that’s not a small thing. We’re seeing a remarkable contrast in the temperature ...
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Trust is no longer a foregone conclusion; in fact, organizations are safe to assume to be starting from a position of mistrust. So if you know you’re trusted by someone, guard it and nurture it faithfully. Missteps require making amends, but sometimes that won’t be enough or won’t result in ...
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