The Participation Blog

Active Listening: A Conflict Resolution Technique for the Brave of Heart

What is active listening? Many years ago when I was a callow public involvement apprentice, I took a course from one of our icons, Jim Creighton, the founding president of The International Association for Public Participation (IAP2), on Active Listening. It was so intimidating on a personal level, and yet it changed my life in …

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Public Participation Survey Results: State of the Practice

This summer, we surveyed IAP2 leaders and practitioners about the condition of our field in 2016, and the public participation survey results are in. In fact, we presented those today during our 2016 IAP2 North American Conference session, titled “Over Our Dead Body.” If you were in attendance, you might want to refer back to …

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Executing an Effective Conflict Resolution Strategy

Conflict resolution strategies and conflict resolution techniques aren’t very difficult to understand, but they’re often challenging to implement because of our own egos. Sometimes this means we’re sweeping problems under the rug or downplaying the situation at hand–even covering it up. However, executing an effective conflict resolution strategy means we acknowledge and agree on the …

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What is Consensus Decision Making?

Jails, cemeteries, hospitals, unemployment offices, corner offices, and congress are all filled with people who’ve made bad decisions. But what exactly is what is consensus decision making?