Behavioral Science:

Behavioral science is the science of how people behave. Or not. Working with the public, you know that human behavior can be hard (but not impossible) to predict and uncivil at times, delightful at others. Here you can read a collection of the latest news, handpicked by our seasoned and expert facilitators and trainers. Keeping up to date with the latest in behavioral science helps you better understand the people with whom you work and those you represent. And better understanding leads to better anticipation and preparation. As a result, better communication and facilitation is bound to happen. Read on, fearless facilitator, and be sure to send us a note about your reactions.


Behavioral Science

Change for Engineers

This isn’t about changing engineers (that’s just creepy), it’s about helping technically oriented people understand how and why people resist change. Most of the work that you do ultimately leads to some kind of change that people are required to accept in their lives, and believe it or not, there’s ...
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Heart First, Head Second

It’s been mentioned before but it bears repeating: most of the best information that we have about motivating human behavior comes from business – not government. After all, it’s been projected that $558 billion will be spent on advertising in 2018 to convince you to make your teeth whiter, buy
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Your Imposter Syndrome

Working with the public and facilitating groups, especially oftentimes upset people, isn’t for the faint of heart – it takes courage, and courage requires confidence. For most healthy people, I think confidence can ebb and flow; it isn’t an absolute constant, and sometimes, when confidence is a little low it’s ...
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White People Own Flashlights

Good issue and stakeholder assessments are key to planning and executing effective public participation projects. The more we really know about the issues and nuances and the more we learn about the people who will be or think they’ll be affected by some action or plan, the more we’ll understand ...
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