Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
Inclusion, diversity and equity are a renewed focus of our public participation initiatives. Our profession has always professed to being open and inviting across cultures and people, but we’re all reexamining our effectiveness of actually walking the talk. If you’ll indulge the plug, The Debra Duerr Memorial Scholarship Fund is ...
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Readers read, on average, 20% of the words on a webpage, according to the Nielsen Norman Group. Attention spans are getting shorter while demands on our attention are getting greater and louder, which makes it imperative for us to write better....
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Public speaking is the single biggest fear for most people – people tend to list public speaking as more frightening than death. When most people get in front of a group, nerves tend to shift your brain into overdrive and your speed increases without you being consciously aware of it. ...
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Engaging and involving people starts with being able to communicate with them. If you can’t effectively accomplish that, don’t bother. The challenge starts with finding out who they are, understanding what they know and learning how best to reach them. The responsibility of communicating with them rests with you, not ...
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Professional propaganda and weaponized disinformation might be the biggest fundamental problem facing civil society and democracy. As the following story points out, politically slanted bulls#!t isn’t new, it’s been with us since well before Roger Stone was filling his diapers. But conventional media, alternative media and social media have given ...
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Relationships are the key to the work we do; it’s the not-so-secret sauce that makes engagement successful and leads to successful projects and lasting, smart outcomes. Relationships require connection and that connection is the responsibility of everyone involved in your project, including those who think they’re just there to make ...
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Albert Einstein said, “If you can’t explain it simply, you don’t understand it well enough.” Actually, he wrote more than that, but this simpler version makes the point. It’s tough for people who know lots about something not to get lost in the minutia and nuance of what they know. ...
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Most public presentations delivered by professionals working in the public sector tend to sound and look more like the presentations they might deliver to their peers at professional conferences. Those data driven oratories and PowerPoint extravaganzas are swell for impressing colleagues and generating juicy happy hour discussions later at the ...
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We know a lot of introverts. You might be one. Many of the gifted people that we work with tend to be … a bit on the less-than-social side. Interestingly, many of the people who work with the public, like my partners and I, are often actually pretty introverted. I ...
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2020 was a year for the books, and given the events of the past few weeks in the U.S., it feels like 2021 is already nine months old. But the tone from the top is changing and that’s not a small thing. We’re seeing a remarkable contrast in the temperature ...
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