Looking for the latest communication tips? Communication is more than just the delivery of facts and data. True communication is just as much about listening as it is imparting. And there are a lot of ways to do it wrong. Here you can find all the latest news that we have handpicked on this most important topic. Communication: Everyone does it, even when they’re trying not to, and doing it well requires constant improvement. Here you can brush up your skills on ways to avoid failure, use better words, make more relevant points, understand context, make it stick and build understanding. Plus, getting great at presenting … or at least how not to dread it so much.
On top of your real everyday life, your job and priorities have changed in the past few weeks. Although most of the people who read this are typically responsible for public engagement in their organizations, a lot of you also do double duty managing public information, internal communication, public affairs, ...
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Much of the communication around this pandemic has been less than stellar and in some cases it’s been appalling. At any rate, communicating hard, emotionally infested and complex information like what to know and do in the face of a pandemic requires some skill. Here are twelve points worth considering ...
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If you’re fortunate enough to still be employed at this moment, count your blessings; you and I are better off than a lot of people. But you’re undoubtedly connected to work by phone and computer and probably through one of the several video conferencing platforms like WebEx, Facetime, Skype or ...
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Propaganda, obfuscation, spin and bull$%#t are now facts of public life to a degree that we haven’t seen before in the U.S. and helping people recognize and consider truth vs. lies will now be part of the job description for those of us engaged in the work that we do. ...
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I was fortunate enough to make a living with mine in my first career and I find it comes in pretty handy in the work that I do now … so I tend to take it with me wherever I go. A lot of people don’t like theirs or are ...
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It’s common human arrogance to assume that anything we say, write or deliver in some way will be interpreted by the receiver exactly as we intend it – and we’re probably wrong. The nuances – tone, temperament, setting, vagaries – of communication have everything to do with what people actually ...
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Here’s the list of 20 important words that slithered into our vocabulary in the last decade. I’m not going to mansplain any of them; you’re on your own. Read More …...
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Now that we’re all on the usual path of New Year self-improvement, I suggest we consider the following. These verbal tics are easy to pick up; it’s time for all of us to lose ‘em. Read More …...
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Smart people don’t often take kindly to criticism about how they communicate what they know so well. The challenge is that subject matter experts (SMEs) are usually more accustomed to communicating with other SMEs than they are in communicating with people who aren’t SMEs. When you know a subject well, ...
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We’re living in a remarkable new age of professional propaganda where lies have become as common as truth. We’re in the truth telling business, however, and the challenge that we face is that it’s usually easier for charlatans to make fake information more melodramatic, attention-getting and interesting than it is ...
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