If you’re not quite sure whether or not to take disinformation seriously, consider the fact that people have suffered, and will likely continue to suffer, legitimate physical harm because of it....
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According to the Pew Research Center, 16% is the pathetic number of Americans who say they trust the federal government always or most of the time. That’s among the lowest level in seven decades. Lowest level in seven decades. That may not be the best news for this democracy. ...
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Trust in government is up! Some measurements of trust in government actually show improvements for the first half of 2023 compared to numbers from 2020 through 2022. However … it’s still putrid. Only one in four Americans has confidence in Washington. One in three has confidence in state and ...
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Your trustworthiness and credibility will likely mean the difference between career success or failure. If you’re untrustworthy but lucky, you might wallow in abject mediocrity. Most people who get into public service in the first place do so because they are the good guys – they just don’t often know ...
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Only 21% of employees trust their bosses, according to Gallup. That’s a lousy way to run an organization, but it’s consistent with the overall decline in trust in institutions and authority. However, Gallup found, when leaders implement three specific actions, 95% of their employees fully trust them. The answer isn’t ...
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There have been times when companies (mostly) would call asking for help with some kind of embarrassing issue that they were afraid the public would find out about. Someone in senior management would typically ask, “What can we do to make sure people see us as being trustworthy and credible?” ...
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Charles Blow, the journalist, once said, “One doesn’t have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient. In fact, a man convinced of his virtue even in the midst of his vice is the worst kind of man.” Chuck’s right, and ...
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Eli Lilly and Company announced this month that they’re reducing the price of their most common insulin by 70% and capping patient out-of-pocket insulin costs at $35 or less a month. It might make cynical people wonder why. But in spite of how things feel these days, the overall arch ...
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For at least three decades now, we’ve known that when it comes to public confidence and trust, big government has mostly been out to lunch, and the most recent data confirms that it’s not getting any better. There are no magic cures, but again, there are indeed proven ways of ...
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As we are in that season of joy, here’s another neuroscientific look at the importance and components of trust and the benefits of having it. As you’ve often found in this newsletter, this particular piece is written from the perspective of trust from employees in businesses, but it’s pretty ...
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