Trust is the foundation of any personal or professional relationship. Trust in government, major institutions, big business, non-government organizations and the media has been consistently eroding for years. But trust is imperative for resolving conflict and building consensus. Here you can find our viewpoints, musings, and curated content about this critically important topic of (re)building trust, particularly as it relates to trust in government and institutions. Topics range from why people don’t trust to how we can help to rebuild trust. These handpicked articles seek to educate and illuminate. We look forward to hearing what you think.
As professionals who work with the public, and as U.S. citizens, one of the more confounding questions to ponder is trying to understand how easily 30-40% of the voting age population has been, and continues to be, deceived, fleeced and conned. In last month’s issue of this little digest, we ...
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The Annenberg Public Policy Center released a poll showing that just 71% of Americans think approved vaccines are safe – down 6% since April 2021. Just 63% think the COVID-19 vaccine is safer than getting COVID – a decline from 75% in 2021. This in spite of the fact that ...
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If you’re not quite sure whether or not to take disinformation seriously, consider the fact that people have suffered, and will likely continue to suffer, legitimate physical harm because of it....
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According to the Pew Research Center, 16% is the pathetic number of Americans who say they trust the federal government always or most of the time. That’s among the lowest level in seven decades. Lowest level in seven decades. That may not be the best news for this democracy. ...
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Trust in government is up! Some measurements of trust in government actually show improvements for the first half of 2023 compared to numbers from 2020 through 2022. However … it’s still putrid. Only one in four Americans has confidence in Washington. One in three has confidence in state and ...
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Your trustworthiness and credibility will likely mean the difference between career success or failure. If you’re untrustworthy but lucky, you might wallow in abject mediocrity. Most people who get into public service in the first place do so because they are the good guys – they just don’t often know ...
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Only 21% of employees trust their bosses, according to Gallup. That’s a lousy way to run an organization, but it’s consistent with the overall decline in trust in institutions and authority. However, Gallup found, when leaders implement three specific actions, 95% of their employees fully trust them. The answer isn’t ...
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There have been times when companies (mostly) would call asking for help with some kind of embarrassing issue that they were afraid the public would find out about. Someone in senior management would typically ask, “What can we do to make sure people see us as being trustworthy and credible?” ...
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Charles Blow, the journalist, once said, “One doesn’t have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient. In fact, a man convinced of his virtue even in the midst of his vice is the worst kind of man.” Chuck’s right, and ...
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Eli Lilly and Company announced this month that they’re reducing the price of their most common insulin by 70% and capping patient out-of-pocket insulin costs at $35 or less a month. It might make cynical people wonder why. But in spite of how things feel these days, the overall arch ...
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